Jigsaw
Jigsaw is a well known British retailer with a multi-site store estate across London and the UK.
Reactive Maintenance, Portable Appliance Testing (PAT), Plumbing, Glazing, Electrical, Locksmith, Handyman, Air Conditioning
The Challenge
Managing maintenance across a retail portfolio is demanding. Jigsaw needs a reliable partner to handle a wide range of planned and reactive issues across its stores, while helping the central team maintain compliance standards and avoid disruption to the shop floor.

Our Solution
Proactive provides multi-site retail maintenance support across more than 41 Jigsaw locations. We work directly with the central team and individual stores to help keep sites operating smoothly and statutory obligations on track.
Our support includes PAT testing, handyman works, plumbing, glazing, electrical faults, locksmith works and air conditioning issues.
For the central Jigsaw team, this means fewer contractors to manage, less time spent chasing updates and more confidence that important issues are being handled properly. With one reliable point of contact across planned maintenance and reactive call-outs, Proactive helps Jigsaw protect store standards, keep outlets compliant and maintain a consistent experience across the estate.

