We are a nationwide provider of planned preventative maintenance (PPM) and reactive maintenance services. We partner with organisations of all shapes and sizes: from nationwide, multi-site operators to single site facilities.

Strategic Support

PCM provide more than just routine preventive and reactive maintenance services. We are your maintenance partner, with the goal of ensuring your business runs smoothly. Our clients are given access to our 24/7 help-desk, and we custom build a portal for booking, monitoring and reporting on the works we carry out for them.

Trusted and reliable

We know how unpredictable it can be to run your facility. Working with unreliable, unpredictable and uncommunicative contractors only makes it more difficult. We strive to ensure trust and reliability are at the heart of our service. Our systematic, transparent processes ensure we complete jobs on time and on budget.

Frequently asked questions

?What are the advantages of planned preventive maintenance?

PPM is vital to create a safe and compliant environment for your business to operate.

From a regulatory standpoint, there are a number of obligatory activities required to stay fully compliant – such as PAT testing your electrical items, and inspecting your fire safety equipment.

From a business operations standpoint, PPM ensures your business runs smoothly in the long run. Working with a PPM partner like PCM takes the hassle and much of the risk out of your facilities management.

From a cost standpoint, longer term PPM contracts can smooth out your spending, and make your costs more predictable and stable. Plus, catching problems before they become major issues (e.g. with regular air-conditioner servicing) can save you thousands.

From a customer standpoint, we understand the importance of how your space looks to customers and clients. A planned maintenance program lessens the aesthetic impact of general wear and tear.

?My air con system works fine, so why do I need to have it regularly serviced?

Heating Ventilation and Air Con systems are comprised of hundreds of mechanisms, which need to be regularly serviced and maintained to achieve their optimum performance. In the event of a breakdown, a manufacturer may ask for records of the servicing that has been carried out on the system and if this has not been done it may void the manufacturer’s warranty leaving you responsible for costly repairs. We recommend at least 2 service visits per year and the best time to have this done is just before winter, and also just before summer. This is so you can be assured your system will not let you down in the bitterly cold winter days and those scorching summer days. ProActive’s dedicated HVAC team can carry out this servicing at a frequency that suits you.

?Do you I really need to have my electrics tested periodically?

Managers of commercial sites and workplaces have a duty of care to the people who will be using that space. The electrical installation within a commercial space needs to be thoroughly checked at least every 5 years by a certified electrician who will test all of the fixed wiring within the site and advise of anything dangerous and unsafe that needs to be rectified. This is known as an Electrical Installation Condition Report (EICR) or a Fixed Wire Test. Workplaces will also have a certain amount of portable appliances that need to be regularly checked, such as kettles, PC’s, laptops, coffee machines, vending machines, printers, cash tills, etc. These appliances need to be tested regularly and this is called PAT or Portable Appliance Testing. ProActive can carry out this testing for you and issue certification instantly.

?Why should I choose PCM for my PPM?

We are more than just your average contractor. Our in-house operations team ensure we handle all elements of your PPM and compliance needs – from staying on top of annual testing and certificates, to booking jobs, flagging issues, arranging follow up work and liaising with on-site teams for access.

Get in touch

Contact us for a no obligation quote

Case Study

Rituals Cosmetics

PCM are Rituals' trusted maintenance partner across the UK and Ireland.

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Case Study

Bimba Y Lola

General maintenance for Bimba Y Lola’s boutique in Marylebone High Street, London.

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Case Study

Toast

External maintenance on a busy store in North London.

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